Daniel Torres Prades

Finishing the training so I can dedicate myself to being an application developer. Looking forward to starting my career in a sector that has a lot of potential and I can grow and expand my goals.


Experience

Konecta, Barcelona.

Telephone consultant for the insurance company Adeslas

Location in the telephone customer service sector for the health insurance company Adeslas. I am the first contact of a client looking for information about your policy or center to which you can go, and also small administrative steps such as changes of address, bank accounts, etc.

September 2020 – May 2021

Oscaro, Castelldefels.

Telephone consultant for the car parts company

A work in the customer service area by telephone and e-mail. Within this work there are three points: pre-sale, follow-up and after-sales. It is set in the automotive world, specifically in the purchase of spare parts for cars.

April 2018- June 2020

Atento, Barcelona

Telephone consultant for the energy company Endesa

Work in the area of customer service through digital channels, includes: web chat, e-mail, Twitter, WhatsApp and Facebook. Within this work I solve any incidence, either through a referral to the specific service that takes care of said process, or by solving it myself if it is my area. Issues related to invoices, discharge of the line, payments, etc.

December 2015- January 2018

Pizzeria Negro el 8, Barcelona

Bartender

Customer service in catering, both in local, serving table users, and at home, carrying orders.

June 2015- September 2015).

Ática, Cornellà de Llobregat

Bartender

Promoter in a stand in two shopping centers, distributing brochures and explaining the operation of the company, in terms of installation of a type of home thermal insulation and facilitating the options available.

November 2014- March 2015

Nordisauto, Badalona

Automotive Technician in training

Trainee in a car workshop, performing reviews, oil changes and helping to repair vehicles.

June 2013- December 2013

Preventout, Barcelona

Intern

Tasks of organising documents, transferring them to the warehouse, classifying such documents...

July 2010- August 2010

Education

Centre d'Estudis Politècnics [CEP]

Cicle Formatiu Grau Superior [CFGS]
Development of cross-platform applications
September 2019 - June 2021

Monlau

Cicle Formatiu Grau Superior [CFGS]
Automoció
September 2012 - June 2014

Mare de Déu de l’Assumpció

High School
Batxillerat Tecnològic
September 2009 - June 2012

Skills

Programming Languages & Tools
  • Java, Android Studio and NetBeans
  • C#, VisualStudio2019
  • C++, VisualStudio2019
  • SQL, NetBeans and MysqlWorkbench
  • HTML, Brackets
  • XML, Altova
  • Operating Systems, Windows and Linux

Interests

My hobbies are snowboarding when it’s winter, as long as I can climb, as it also matches my birthday dates. I love the mountain even when it’s not winter, it’s all snowy. Near where I live, there is a "Poblado Iberico" that the origin is around the years 800/600 BC.

I’m also passionate about motorcycles, I had a Triumph Street Triple and now I’m looking for something more trail, so I can do off-road. And so, discover new mountainous places and enjoy both